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About Hetronic Canada

Global Technology. Canadian Integration.

Since 1982, Hetronic has been one of the world's leading developers of industrial radio remote control systems, delivering hundreds of thousands of wireless control solutions to customers across mining, construction, material handling, rail, forestry, energy, municipal and specialty equipment applications.

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At Hetronic Canada, we combine this proven global technology with local engineering, programming, integration and service expertise. As a member of the UMI Group family of companies, we provide Canadian OEMs and end users with direct access to one of the country's most capable networks of hydraulic, fluid power, controls and automation specialists.

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Whether your application requires a standalone wireless control system or a fully integrated electrohydraulic solution, our mission remains the same:

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Deliver a control system optimized for your machine, your operators and your environment.

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Engineered Around Your Application

No two machines operate under the same conditions.

A radio remote control system that performs flawlessly on a crane in downtown Toronto may require a completely different configuration when deployed on mining equipment in Northern Ontario, forestry machinery in British Columbia or industrial equipment in Quebec.

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That is why Hetronic Canada focuses on engineering rather than simply supplying products.

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Our specialists work directly with customers to configure:

  • Transmitters and operator interfaces

  • Receiver architecture

  • Safety functions and system logic

  • Frequency management

  • Machine integration

  • PLC and control-system interfacing

  • Hydraulic and electrohydraulic control strategies

  • Wireless feedback and telemetry solutions

  • Serviceability and lifecycle support

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The result is a solution designed around the realities of your operation rather than forcing your operation to adapt to a generic control platform.

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Powered by the Strength of UMI Group

Hetronic Canada operates within Canada's UMI Group ecosystem, providing customers with access to a broader range of engineering, manufacturing and technical resources.

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Through UMI Group, customers benefit from integrated expertise spanning:

  • Fluid power systems

  • Hydraulic engineering

  • Hose and tubing systems

  • OEM manufacturing support

  • Control-system integration

  • Industrial automation

  • Mobile equipment technologies

  • Field service and commissioning

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This depth of capability allows us to support projects ranging from straightforward wireless retrofits to highly customized integrated machine-control solutions.

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North American Integration Capabilities

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Supporting Customers Across Canada and Mexico

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Today's industrial equipment manufacturers and end users increasingly operate across borders.

Many Canadian companies maintain manufacturing facilities, distribution operations, project sites or service organizations throughout Mexico. Likewise, many Mexican-based manufacturers supply equipment into the Canadian market.

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Through Hetronic Canada's integration capabilities and our presence in Mexico, we help customers deploy consistent radio remote control solutions across both countries.

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Whether supporting a Canadian OEM expanding production into Mexico, a mining contractor operating in multiple jurisdictions, or an equipment manufacturer seeking standardized controls across North American facilities, we provide a coordinated approach to engineering, integration, commissioning and ongoing support.

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Our cross-border capabilities include:

  • Radio remote control system integration

  • Application engineering and customization

  • Electrohydraulic control solutions

  • OEM production support

  • Commissioning and startup assistance

  • Technical troubleshooting and service coordination

  • Program standardization across facilities

  • Project management for multi-country deployments

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By supporting customers in both Canada and Mexico, we help simplify implementation, improve consistency and reduce the complexity of managing multiple suppliers across different markets.

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One Technology Platform Across Multiple Markets.

 

For organizations operating internationally, consistency matters.

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A standardized Hetronic control platform can improve operator familiarity, simplify training, streamline maintenance practices and support long-term lifecycle management across fleets and facilities.

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Our teams work collaboratively to ensure that solutions developed for one market can be effectively adapted and supported in another while accounting for local operating requirements, regulations and business practices.

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While technology may cross borders, successful projects still depend on people. Our teams in Canada and Mexico work together to provide customers with a single point of accountability, responsive communication and local support wherever their operations take them.

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Local-for-Local, Human-for-Human Service Across Canada

Technology matters. Support matters even more.

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Headquartered in Guelph, Ontario, Hetronic Canada provides coordinated sales, engineering and technical support across the country through UMI Group's national network of facilities and field resources.

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From British Columbia to Quebec, customers receive responsive local support backed by a team that understands Canadian operating conditions, regulations, industries and service expectations.

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Integral with UMI Group's storied culture, we know successful partnerships are built person-to-person, not ticket-to-ticket or AI-to-AI.

 

When customers contact Hetronic Canada, they connect with experienced professionals who take ownership of the challenge, collaborate closely and remain accountable throughout the life of the system.

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When you call us, a person answers... not a do-it-yourself pushbutton menu or AI driven interface. 

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Human-for-Human Relationships

The industries we support are demanding.

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Downtime is expensive. Safety is critical. Deadlines matter.

 

That is why our philosophy remains straightforward:

Listen carefully. Engineer thoughtfully. Respond quickly. Support completely.

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We believe technology succeeds when it empowers people, and we measure our success not by units sold, but by the long-term relationships we build with customers who continue to trust us with their most important equipment and applications.

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Proven Technology. Customized Solutions.

Hetronic systems are trusted worldwide because of their durability, reliability and flexibility.

Hetronic Canada extends that value by delivering:

  • Application-specific configuration

  • Custom programming

  • Control system integration

  • Commissioning and startup support

  • Repair and maintenance services

  • Technical troubleshooting

  • Lifecycle support

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From handheld and pistol-grip transmitters to belly-box and advanced touchscreen systems, we help customers implement wireless control solutions that improve safety, productivity and operator confidence.

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Let's Start the Conversation

Whether you are designing a new machine, upgrading existing equipment, or seeking a better support partner for your radio remote control systems, Hetronic Canada is ready to help.

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sales@hetronic-canada.com
519-822-0080

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Head Office
32 Airpark Place
Guelph, Ontario N1L 1B2

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